Walter Robert Mazzei, Jr., MD

Everyone was a delight to deal with.

Perfect care and attention. Thank you!

Great physician and staff.

All aspects were perfect.

Did not see anything that needed improvement.

Very pleased with my care!

Everything was done well.

Everything is great

No improvement needed; just keep up the excellent care you are already providing. Thank you.

I have no complaints.

Felt very much at ease with providers.

The length of time waiting.

I was most satisfied !

There is no way. staff and doctor mazzei were amazing and thorough

Great visit and staff

Perfect

Everything is good

Everyone was great

All good. Excellent care.

very good visit.

I felt as if his only interest was to push meds. I explained that the incident I was referred to him was a one time event however he didn't take into consideration what I said or how I felt he just kept repeating that he wanted to put me on meds and insert an appliance in my body. He appears to be a good doctor however he should listen to what the patient has to say and not talk over them or use what I consider scare tactics to much meds and minor surgery for an implanted device.

I am very satisfied with the care I get at the Park Ridge Hospital. It's very convenient for me, much more convenient than downtown, and I'm very fortunate to have Dr. Mazzei as my cardiologist. Like I say, I am very, very well pleased with the care I'm getting from Dr. Mazzei and from the Park Ridge Hospital. Thank you.

All is well I was treated real good very comfortable during the visit at the doctor's office.

Every thing was like it supposed to be decent in each order. I will recommend anyone I love the experience, the kindness of The Dr and nurses and the respect

I have no idea. What we needed was advice concerning the risk"rare"of AFIB patient staying on blood thinners (with possible slight danger to the liver and making an accident or injury, more complicated due to risk of bleeding) versus the very small risk of morbidity from the heart procedure. Try to bore down on this question and have the impression from answer that it's mainly eliminating the cost of blood thinner thats the advantage. But did not hear anything about risks of blood thinners. left with some confusion trying to compare when risk to the other. Will probably ask regular heart doctor about this. Dr. M did answer other questions ( what/how Watchmen prevents clots if one has AFIB, how it works, procedure etc. quite clearly. Did not rush us- asked each time if we had more questions, though I cd tell when he was done- quite reasonable. Manner: serious, not st all empathetic, but I would rather have skills and clear communication than empathy from a surgeon.

I am very impressed with the Doctors, nurses, and all the employees at Prisma

More training for technician taking blood sample

Everything was very good

Y'all do a great job

Dr. Mazzei and the staff have always had my trust and respect. Dr Mazzei has a fantastic and caring bedside manner. He encouraged me to ask questions and have input into my health care.

Good job by all staff. I was and continue to be pleased with their professionalism and concern for the patient.

The follow up went great ?

Could not have been better!

I had a very positive experience with everyone.

Everything was good

I felt that a few more questions would've helped to make sure the doctor knew a little more about my medical history and when I was going through prior to coming to their office

I honestly had a great experience with everything - maybe just a little more direction of where to go in the building

Everything was great ?

All questions answered, there is nothing that could have been improved!!

We were unfamiliar with this location and more clearly marked office numbers would have been helpful for our first time there. Other than that, everything was perfect! Dr. Mazzei saved my husband's life years ago and we are forever grateful for him and the care that he and his team have for us.

The furniture in the waiting areas is getting old and tired. You should pay more attention to these small details. It would let your patients (customers) see that you pay attention to details. This would increase patient confidence.

Everything was great ?

Everyone that treated me was professional, cordial and knowledgeable. They went out of their way to ensure I understood all aspects of my cardiovascular health and treatment.

Everyone was most professional and courteous. Dr. M was very informative and helpful and made sure that I understood everything about my procedure. I had a list of questions, but after he explained everything, he had answered all my questions. I feel very confident in his abilities.

The receptionist was pre occupied with a friend of hers and having a personal conversation so she sent me to another person to check me in. I thought she should take the pt. First.

Everyone I dealt with was courteous, knowledgeable, and reassuring. My only problem is that the directional signage in the parking garage is lacking- at least to me.

Ever thing OK

All was very good. I was treated with much respect.

Very impressed with all staff and facilities.

Letting you know I answered the first four questions incorrectly. They should have been fours. Thank you.

Just keep up the excellent work and caring. Thank you to all your wonderful staff. I'm extremely grateful for the opportunity to be under the care of Dr. Mazzei.

You did everything i expected.

Check testing on tech every 6mos before letting them make mistakes on other people like he did me and try to blame there history for the situation. For there mistakes

There is not one. I asked a lot questions to dr Mazz and he listened and replied with a lot of detail. It made my wife and i feel comfortable with his suggestions on my surgery.

Everything was fine,even more than expected. We arrived 2 hours early and they worked us in so we didn't have to wait 2 hours. Therefore we were able to leave early. By me working 3rd shift I was able to get home early enough to rest enough to pull my shift. I am very grateful to your staff. There are kind, thoughtful, and considerate. Yesterday turned out to be a wonderful day after all. Thanks for all you do.

Every staff member performed their duties exceptionally well.

All was great

The person who drew my blood at the end of the appointment needs more training, she was not very competent

The nurse that gave me my instructions to do for the monitor was very impatient and rushed me. And I kept explaining to her that if she didn't slow down, that I wouldn't remember everything. And she would go on and say, well, the instructions are in the box. You can read the box later. I thought that was very rude.

I had a positive and comfortable experience. All were kind, caring and informative.

Nothing I can think of. Great place to be treated for health care.

Nothing. It was a good visit. All questions answered.

I can not think of anything at this time. I love the Park Ridge Hospital and all the people I came in contact with were great !

Could not have been better !!

I don't have any suggestions. I was happy with everything.

Everything was fine, no complaints

No improvement needed

Dr Mazzei and his staff are perfect. Glad we found him

Patience w/ the patient.

Everyone was professional and courteous.

It doesn't get better than I experienced

I don't see any need for improvement in the quality of care that I received.

Excellent experience. Physician, nurses, and staff were all professional, courteous and competent. Could not have been better.

Good question. I think that Insurance has your arms tied along with the cost of meds. I don't believe that some of these services are worth what we are being charged for, is it inflation? Dr Mazzei, is a very very good doctor and I would see him anywhere along with his nurse as they are very competent. Coates.

Every thing was just find. First time seeing this doctor. He was very helpful and explained every thing so I would understand the procedure. I feel that I will be in great hands through the procedure.

Everyone was professional and friendly. I don't know of any changes needed.

I can think of one l was very pleased.

Continue to do what you do.

No. My experience was one of professionalism and listening and answering my questions.