Mary Esther Utsey, FNP

This is the most professional staff I have ever worked with.

Don't change a thing. Thank you for helping me.

Yes, I'd like my appointment with Dr. Utsey was extraordinarily wonderful. She was great. Each staff member, the one who checked me in, I apologize. I had their names on, so I apologize. I can't put my hands on it right a second. But each person who checked in, the nurse, and everybody that I had contact with was absolutely excellent, professional, kind, and did exactly what made me comfortable with being there. And Dr. Utsey was just wonderful, wonderful. So it's my first time to see her, so I was very thankful for her and all of the staff there for my visit. Thank you.

My child is a fairly new patient. No relationships have been established.

I thought the appointment was great! Everyone was friendly, extremely knowledgeable, and very professional.

I cannot think of anything else that could have done to make me feel more comfortable or coincident in their treatment.

Experience was great

Everything went well, and I felt that the staff provided good support and treated me with respect.

Very impressed with the staff. They listened to my concerns and took the time to discuss with me.

All my needs were met.

The male nurse was very helpful

all went fine

Visit was good liked the doctor rnp , just hope this one stays awhile.

This was the first time seeing Mary and she was very courteous, respectful and nice. She did care and was very nice.

Everything went very well. I could not be more pleased

Mary went above and beyond to help me and she listen to all my concerns. Mary did not rush my appointment she was very concerned about me.

No improvement necessary. Everyone was very helpful, kind and very knowledgeable

Mary was so supportive answered all my questions and reassured me at the same time. I am new to the area and she reassured me that I have made the right choice in choosing my health care practice.

Mary was great she took the time with me and I felt she didn't rush my appointment, she handled everything i didn't seem pressured if there was another patient waiting.

No improvement needed.

I have nothing to add at this time. I'm very satisfied.

All my questions and information was given to me.

Always a good experience at Reedy

I can't think of anything I love the staff there and they are always nice and respectful not just to me but I've noticed how other patients are greeted as well.And I think they are very sweet and awesome.And my NP Mary Utsey is a great caring, Person.And I think she goes above and beyond for her patients

Additional Staff is on the way...

My husband and I recently had COVID and we couldn't reach anyone by phone. It was on a weekday when we tested positive for COVID and wanted to get the medicine as soon as possible. I tried 3 times to get through to anyone there by phone and was not even able to leave a message. The recording said to press 4 for extensions to leave a message and then said that it was not a working number.

The Nurse Practitioner's care was excellent. There is nothing to improve.

I don't know. I was very pleased with my visit

Continue to be a good listener, and show compassion if they have been through difficult times.Continue to respect their decisions on vaccines. If you can relate to something they have or are experiencing, please share something about yourself. That builds a trusting relationship, because someone cared enough to say " I've been there too", or , " I know just how that feels because..." . It lets us know you are human too. I had a great connection with Mary. It was so refreshing !

Everything was fine

To be able to keep the FNP because like myself I hate getting used to a new one

Every thing was acceptable

Everything was ok